• Go to the URL you've been provided. https://bionic.cat/remote is the default, but you may be provided a company-specific URL. Note that when you click on that URL, you will be redirected to a different website, which is expected.
  • Right click and download the "NinjaRMM.msi" file. 
  • Once downloaded, double-click to open, or open from your browser's downloads window.
  • Run the installer
  • Let Bionic Cat know you've completed the install by emailing us at support@bioniccat.com with the make and model of your computer so we can identify it on our end.


Please see below for a short video on the process.