General

Manually approving Mobile Device Management (MDM) profiles in High Sierra and Mojave
Starting with Mac OS 10.13 (High Sierra), Apple has tightened the reigns on Mobile Device Management profiles. Without getting into the nitty-gritty nerd de...
Mon, 13 Jan, 2020 at 10:53 AM
Icons and prompts associated with Bionic Cat RMM Software
Because of new security measures Apple has implemented in High Sierra (10.13) and higher, there are a number of prompts you'll see and will need to manu...
Fri, 18 Jan, 2019 at 9:34 AM
Using the Bionic Cat Menubar icon
Meow. Coming Soon.
Fri, 18 Jan, 2019 at 9:34 AM
Whitelist Remotix/Acronis Remote Control
With Mojave (10.4) and later, you'll need to manually allow our remote control software (Remotix/Acronis) access to remote control your computer. Here&#...
Thu, 22 Dec, 2022 at 6:51 AM
Chrome: Clear cache & cookies
In Chrome On your computer, open Chrome. At the top right, click More . Click More tools  Clear browsing data. At the top, choose a time range. To dele...
Wed, 28 Aug, 2019 at 3:34 PM
Chrome: Install and manage extensions
Install an extension Open the Chrome Web Store. Find and select the extension you want. Click Add to Chrome. Some extensions will let you know if they...
Wed, 28 Aug, 2019 at 3:36 PM
Wiping Mac via Recovery
Shut down your Mac, turn it on while holding down Command+Option+R keys. Dependent upon the model of computer you'll most likely see a spinning globe an...
Thu, 10 Oct, 2019 at 9:47 AM
Unblocking the Big Sur block
From the Bionic Cat menu, choose "install software" From the window that pops up, choose "Install" at the top and find the option ...
Mon, 18 Jan, 2021 at 9:07 AM
Requesting Tech Support from Bionic Cat
Need to summon one of The Cats for assistance? The process is simple! For our monitoring clients, simply look to your menubar for the Bionic Cat icon. Y...
Tue, 19 Oct, 2021 at 12:25 PM
Using internet recovery to erase your drive and install the OS
Please note: the following video assumes you are erasing your hard drive. This means you will lose anything you have on the computer if you don't have a...
Wed, 23 Jun, 2021 at 10:17 AM